Fire the back office.Keep the results.

He watches rent, repairs, leases and the books. He picks a vendor for new work orders, drafts late rent reminders and renewal offers, flags lapsing renters insurance and duplicate payments, and writes you a morning brief. Drafts for tenants and owners wait for your OK. A few short replies go out on their own, and each one says it is automated: answers to a vendor’s simple questions about a job, such as the address, and, only if you turn them on, after-hours replies to listing inquiries and text replies to tenants. Ask him for anything else in plain English, and read what he did in the activity log.

Yes. Moving money, signing documents and sending legal notices need your confirmation every time. You choose how much Russell does on his own: off, ask me first, or autopilot for low-risk internal steps. You can switch each kind of job on or off, and everything he does is in the activity log.

California today. We are going deep on one state first, so AB 1482 rent caps, security deposit law and required disclosures are handled properly rather than shallowly across fifty. More states follow one at a time.

Yes. Offices, retail, shopping centers, industrial, parking and storage all run from the same account as your homes and apartments, with NNN and gross leases, CAM reconciliation, percentage rent and certificates of insurance tracked per tenant.

Rentier adds no fee of its own. Rent payments carry Stripe’s processing cost, taken from the payment at cost: bank transfer 0.8% (up to $5), card 2.9% + 35¢ (including Stripe’s 5¢ fraud screening), plus Stripe’s 0.25% payout fee. Bank transfer is always free for the tenant. You can choose to pass the credit card cost on to tenants where the law allows it. Leases go out for signature through your own DocuSign account, and Rentier adds no per-signature fee.